My Life at The Pentagon
Heart of a Woman in Business, Stories| 1 Comment »Story submission for Heart of a Woman in Business by Sheryl Roush
My Life at The Pentagon
The metal cabinet filled with office supplies rattled under the fierce pounding of the young major’s unrelenting fists. We had just come out of the conference room. The clanging and clacking sent the other officers and civilians scurrying to their cubicles like kids playing hide and seek. The roar hung overhead like a threatening thunderstorm.
While I stood there in disbelief, thinking of my options, the sound floated into the hallway—the primal scream of a mortally wounded dinosaur. Should I meet him on his terms? Should I retaliate? I turned without a word, went into my office, and closed the door. It is better to act than to react.
Major Miller did not agree with a course of action I had laid out for him. We discussed it, but I did not adopt his way of thinking. He could not contain his anger. In my nine years on the Army Staff in the Pentagon, this was the only incident when someone so strongly and openly disagreed with me.
Coming to work in the Pentagon was distasteful for many officers. There is a popular cliché portrayed on postcards and other memorabilia, “Happiness is the Pentagon in the rear view mirror.” Officers coming into our division usually had been in command of troops. They were accustomed to being the leader in their units. In the Pentagon, they had a desk job in a cubicle, without a secretary or staff of any kind. Yet, a tour of duty in the Pentagon was necessary for moving up in the ranks. There, officers learned things they would never be exposed to in the units, like the culmination of the budget process, force planning data and assumptions, and preparing general officers for their Congressional testimony, among many things. They also had an opportunity to work closely with civilians in the Department of Defense.
Major Miller is a good man, a dedicated soldier with sound values. He had simply encountered a different kind of tension in this job, a civilian woman in authority, and he didn’t know how to handle it. The sound of his pounding floated into the office of the Director, a Major General (two stars insignia). After a short while the general’s executive officer (XO), crossed the hall. He knew that my boss was on Temporary Duty, out of town. The XO opened my office door, stuck his head in and asked “Is everything okay?” I nodded, “Yes.” He closed the door and went back to his office. That sign of affirmation and trust, and others like it, kept me going when otherwise my knees may have buckled.
After some time, Major Miller regained his composure and came in to see me, apologetic and ready to get to work. I was neither vindictive nor angry. His outburst had not diminished my standing or my self-esteem. He soon transferred out of the office.
During times of emergency regular duty hours in our area went out the window. Often it was 7:00 PM or later before we left the building. On one occasion, it was 10:00 PM before I got home. There were no taxis in sight.
Walking from the Metro rail station to my condo took me down a dirt road traveled only by our shuttle bus which had stopped running by the time I arrived. Two parallel ruts, a small clearing, then underbrush and trees—we had been warned of robberies that occurred along this road. This was in the days before cell phones and I was afraid.
My heart pounded—would the gate to the condo complex be chained? How could I get around the enclosure if it were? I nervously fingered my pass card as I neared the gate. The night was dark. God is good, the pass card slipped into the groove on the second try and the gate release clicked. I pushed and the bars began to move. Within seconds I was in the lighted parking lot. My steps quickened and soon I was inside Building 4 where I lived. The upholstered furniture in the foyer was very inviting, but I resisted. Upstairs I had a drink and fell into bed. Knowing that morning was not far away. When we realize the value of what we do, we are inclined to do whatever it takes to get the job done.
It was another exciting day. A unit commander who had served in our office when he was a young major, needed help quickly—desperately. He had orders to move his troops as quickly as possible from the tree-studded hillsides in Germany to the hot desert sands of Saudi Arabia. Saddam Hussein had already invaded Kuwait—no one knew where he would strike next. The adrenaline was pumping! This commander had a serious computer problem. If it didn’t get fixed, troops in the Middle East would not get the supplies they needed. In the fog of war, his regular chain of command was not responsive. He called me.
“I need some help here,” he said and then explained his situation. I called the experts at the Logistics Center in Petersburg, VA. They gave the computer problem the necessary priority and the mission was accomplished. Sounds easy, doesn‘t it? Creative thinking, professionalism and dedication to duty saved the day.
A few years later, as I stood in the line of well wishers at a Change of Command ceremony in Pennsylvania, I spotted that officer in line ahead of me. He was then Chief of Staff of an Army Depot, a colonel with eagle insignia on his uniform. I stepped out of line and tapped him on the shoulder. He turned and in what seemed like slow motion, a huge smile spread across his face as he recognized me. He abruptly stepped out of line, grabbed me around the waist, lifted me off my feet, and began whirling me around! It was surreal! “Here’s a colonel in full uniform with his boss standing nearby,” I thought, “whirling me around and around!” It was like a warrior’s homecoming, our own Times Square celebration. He was very happy! I was embarrassed but very happy, too.
Celebration is good for the soul. Too often we demure, “It was nothing,” and short circuit someone else’s thanksgiving.
Whether on the battlefields of war or the battlefields of business, personal power is important. Be real. Know who you are. Value loyalty to your country and your God. Speak your truths and respect others. You have the power.
The Army is a family. It’s their culture. As a civilian employee, I was family, too.
In our organization departing personnel received a large picture of the Pentagon surrounded by a wide white mat. The print and mat were circulated among the staff for comments, kudos, and farewells, then framed and presented to the departing person.
My father was especially pleased that one of his children was working in the Pentagon. When he was hospitalized in Corpus Christi, Texas, with congestive heart failure, I asked one of the officers if I could get the print matted for my father. He wanted to know more. I explained about my father’s condition and suggested that our Director, Major General Akin, might sign it. The officer said he’d see what he could do.
After a few days he presented me with a framed, matted print for my father.
Our Director was away, so took the picture to the next level. Lieutenant General Ross, the Deputy Chief of Staff for Logistics, a three-star general. General Ross personalized it.
MR FREDDIE FOUNTENO
Office of the Deputy Chief of Staff for Logistics
Headquarters Department of the Army, Pentagon, April 1991.
“Mr. Founteno, We share your pride in Jo and the super job she has done for the Army. She is clearly one of our best. Please accept with our compliments this symbol of our nation’s defense.”
One might suggest that the comments about me were exaggerated and I would not argue. My father was so pleased, he had a nurse post the framed print in the hallway outside his room so everyone going by could see it. He died May 9, 1991.
Great people are never too important or too busy to take time for others.
-Jo Condrill, CEO of GoalMinds, Inc., www.GoalMinds.com
What does it take for a woman to successfully lead a diverse group of seasoned personnel? The Secretary of the Army awarded Jo Condrill The Decoration for Exceptional Civilian Service. It is the highest award possible for a civilian employee.
Jo Condrill has created an eCourse designed to reveal the secrets of her success. Check out http://www.goalminds.com/minicourse.html
She is the founder and CEO of GoalMinds, Inc.
Heart of a Woman in Business – New book announcement
Heart of a Woman in Business| 1 Comment »Heart of a Woman in Business
Stories, Strategies and Skills for Business Success
by Sheryl L. Roush
Heart of a Woman in Business is an inspirational collection celebrating working women and their unique contributions to the global workplace. This “here’s how,” sisters-sharing-with-sisters book shares their authentic stories, and offers “here’s how” and “I did it, you can too!” Selections offer strategies, practical information, career-bolstering lessons, insights, affirmations, poems, prayers and quotations.
Whether you already own a business, planning to start one, or working in a job you love.
Chapters include: The Driving Force; Fulfilling Your Soul; Polishing Business Skills; Workplace Wit; Best Practices; Transitions from the Day Job to Your Own Job; The Entrepreneurial Spirit; Business Builders; Nurturing Our Mind, Body & Spirit; and Whispers of Wisdom.
Submissions include: career dreams come true; self-worth; goal setting; the history of women in business and as inventors; leadership and ambition; humor in the workplace; change, stress and time management; inner guidance and intuition; business promotion; hiring and firing; ways to rejuvenate and recharge; fitness tips at your desk; mid-life career transitions; and being a working mother.
The 240-page book features top talent and experts, including: celebrity personal trainer Jeanie Callen Barat; financial alchemist Morgana Rae; presentation skills from Juliet Funt (daughter of Candid Camera’s Alan Funt); having a leap of faith, from Sharon Wilson of Chicken Soup for the Soul: Life Lessons for Mastering the Law of Attraction; Life at the Pentagon from Jo Condrill; Hill Street Blues costume designer Karen Hudson; and sage advice from Oprah.
Quotations of inspiration include: Mary Kay Ash; Debbie Fields; Steve Forbes; Michael Gerber; Louise Hay; Kathy Ireland; Andrea Jung, Avon; Anthony Robbins; Martha Stewart; Donald Trump; Madam C.J. Walker, first black female millionaire; Marianne Williamson; plus the Founders/CEOs of Amazon, com, Apple, Craig’s List, Dell Computer, Google, McDonald’s, Microsoft, Starbucks; The Body Shop, Virgin Airlines, and Wal-Mart.
ISBN: 978-1-880878-19-4
$16.95 US, releasing October 1, 2008, 288 pages
Trade Paperback, 6×7”
Inspiration/Business/Self-Help
Sparkle Press
Other Books by Sheryl L. Roush:
Heart of a Woman, ISBN, 978-1-880878-13-2
Corazón de Mujer (Heart of a Woman in Spanish), ISBN 978-1-880878-16-3
Heart of a Mother, ISBN, 978-1-880878-14-9
Heart of a Mother–Book & Music CD, ISBN 978-1-880878-18-7
Heart of the Holidays, ISBN 978-1-880878-15-6
Sheryl Roush is an internationally top-rated speaker, and 8-time business entrepreneur since the age of 16. As a conference speaker she has presented on programs alongside Olivia Newton-John, Geena Davis, Jane Seymour, Joan Lunden, Marcus Buckingham, Mark Victor Hansen, Howard Putnam, Robert G. Allen and Suze Orman. She has authored 12 books. Speaking information at www.SparklePresentations.com